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Nancy_Webb_CCSF
Community Champion

Observers can't view studio videos with quizzes

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I just wonder if this is by design, that observers can't view Canvas studio videos with quizzes, when the video is embedded in a page.  No problem viewing a studio video that doesn't have a quiz. They see a Media Not Found error.

Media Not Found error for ObserverMedia Not Found error for Observer

Is this a bug? I can't find a mention of observer role and Canvas studio media.  Our observers all have official Canvas accounts.  They don't seem to have permission to view.

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KristinL
Community Team
Community Team

The Documentation Team is always open for feedback. At the bottom of every lesson, there is a Share Feedback link. I think it would be a valuable addition to the information provided for the Observer role and for Studio! (It would also be wonderful to know if this was by design to mirror the permissions of Quizzes.)

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KristinL
Community Team
Community Team

Hi @Nancy_Webb_CCSF -

This is a really good question. I wonder if Studio Quizzes use the same permissions as Quizzes. 

How do I view Quizzes as an observer? 

What is the Observer role? 

That's a good point @KristinL .  It may be treated like quizzes.

KristinL
Community Team
Community Team

The Documentation Team is always open for feedback. At the bottom of every lesson, there is a Share Feedback link. I think it would be a valuable addition to the information provided for the Observer role and for Studio! (It would also be wonderful to know if this was by design to mirror the permissions of Quizzes.)

Thanks for the suggestion, @KristinL , I will leave a comment as you suggested.  Canvas doesn't seem to know anything about it.  It sure would be good for the documentation to mention this.