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Community Member

Opening Flipgrid in Canvas Mobile App

I'm testing the Canvas LTI integration for Flipgrid for my campus and I'm running into trouble with the mobile integration. When I try to respond to a Flipgrid assignment from within the Canvas app and I'm taken to the screen shown below, the link for "Open in app" doesn't work at all. Nothing happens when I tap on it. 

Is this a known issue? Is there a workaround? Obviously I can't bypass this by adding the flip code to the Flipgrid app because the grid is tied to a Canvas assignment. And this functionality shouldn't matter if I'm logged in as an educator because it appears to be a broken link.

I don't want to recommend using the Flipgrid integration to our faculty if their students won't actually be able to use the mobile version - which is realistically how most students will want to record and submit quick videos. So any help in this matter would be appreciated it. Thanks!

FYI: This on an android with the app already installed on the phone.

image of the "use the app" pop-up message inviting the user to "open in app"

1 Reply
Community Member

I am troubleshooting this as well.  The integration is working perfectly for me on an iPhone, but I just watched a student with an LG phone try the same process as I used, only to get a "No application to perform this action" error message.  (see image attached)