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cunninghama
Community Participant

Parent App Updating

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Is there a lag between when a teacher updates the grade and when the parent app syncs with it?  I've had a few teachers report that the grade shown in the course is not the same as the grade that shows in the Parent app.  It seems to be the same now but I'm wondering if there is supposed to be a lag and how long that is expected to be.

 @ehlert-family 

1 Solution

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klundstrum
Community Coach
Community Coach

Hi - There shouldn't be a notable lag, but if the app is open while grades are entered, sometimes the app needs to be closed or refreshed to "catch up" with the available data.

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klundstrum
Community Coach
Community Coach

Hi - There shouldn't be a notable lag, but if the app is open while grades are entered, sometimes the app needs to be closed or refreshed to "catch up" with the available data.

View solution in original post