Parts of the class not showing up
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01-08-2020
03:49 PM
It is only showing the syllabus portion of the class on my computer, but on my phone I am able to see all everything. Is there a fix to this?
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01-08-2020
03:52 PM
Hi, @wor17007 Welcome to the Canvas Community! The most likely cause of this is an out-of-date/unsupported browser.
Here are some troubleshooting steps you can try:
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser. And if you're using a Mac, you'll need to update the OS on your Mac to a supported version in order to obtain a current version of Safari, Chrome, or Firefox.
- Try a different browser. If you're using Chrome, try Firefox; if you're using Safari, try Chrome. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
Good luck!