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Community Member

Password Reset Email not sending. Cannot log into canvas more than once

I have had this happen 3 or 4 times now. Once I create a new canvas account, I cannot log back into it after I have logged out. I have to create an entirely new account in order to continue with my classes. I have been using the right password and email. If I select the "forgot password" option, I never receive the reset email. I have checked spam and trash folders. 

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