Problems Using FlipGrid in Canvas

Jump to solution
Community Novice

I have added the FlipGrip App to my Canvas course, but when I click on FlipGrid in the menu on the left or select it as an External Tool in an assignment, I just get an LTI Launch Error (see below). Other external apps, such as EdPuzzle, work fine. Note, I am not in student view even though the message says Please contact your instructor.

Just to complicate things, I added the FlipGrid app twice. After adding it once, I was not able to see it in external tools or in the left menu. After adding the app the second time, it showed up twice in both placed. I also don't now how to uninstall or remove one of the FlipGrid instances.

Has anyone else run into any of these problems or does anyone have a suggestion to troubleshoot them?

Thank you!


1 Solution
Community Champion

FWIW, I had this same problem when assisting a faculty member get this set up. I was pulling my hair out until my Canvas Admin reminded me that I was logged in as an Admin and not the faculty. Once I impersonated her, Flipgrid loaded fine.

View solution in original post