[ARCHIVED] Problems with speedgrader and png / pdf.

jonas_knutsson
Community Participant

We have an assignment in math where each student have submitted several pngs and/or pdfs. 

When a teacher is grading in speedgrader and using the feedback tools a error emerges saying "embedded page at canvadocs-prod-dub.inscloudgate.net.says An error occurred while saving this comment"

See attached. 

Why is this? Anyone knows why and how to solve this issue? 

The problem seems to occur more rarely or not at all if you reload the page at regular intervals.

Regards

/jonas k

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