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jbuchner
Community Contributor

Quiz won't let students respond

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I'm co-teaching a course, and one instructor imported an Canvas quiz into his new class, but when the students started taking it, they were telling him it wouldn't let them respond.

He deleted the quiz, wrote it out from scratch, but had the same problem.

I went in under student view and was able to replicate the problem,

The quiz is published, he didn't set any availability dates, the due date in the the future, but neither one of us seems to get this to be able to work.

I can seem to take the quiz in preview mode, but my answers are not recorded.

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jbuchner
Community Contributor

We did submit a help request. when we imported this course, we didn't adjust the start and end dates of the course. Fixing that seems to have solved this problem.

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4 Replies
chofer
Community Coach
Community Coach

 @jbuchner ​...

Out of curiosity, which browser are you using?  Canvas works best using either Mozilla Firefox or Google Chrome as opposed to Internet Explorer.  Have you tried either of those to see if you get different results?

kona
Community Coach
Community Coach

 @jbuchner ​, that sounds just strange enough that I'd call in the big guns and submit it to Canvas support.

jbuchner
Community Contributor

We did submit a help request. when we imported this course, we didn't adjust the start and end dates of the course. Fixing that seems to have solved this problem.

View solution in original post

kona
Community Coach
Community Coach

Thanks for the update! Glad you were able to get the problem figured out!