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thanos_reynolds
New Member

Received internal error when trying to add user to course

Received internal error trying to add user to course not it will not allow me to add any user to course says it cannot see email address.

5 Replies
sarah22
New Member

I too am having this problem; just started today. I'm using Canvas Free for Teachers version. The message I get is "We were unable to find matches below."

adwsmith99
New Member

I just had this happen too. I am also using free for teachers.

Active-Language
New Member

Hello!

I'm having a similar issue - did you manage to find a solution or did the problem resolve itself?

droiddoc
New Member

I am having this issue as well. It happens when trying to add students to any class.

Active-Language
New Member

I've just tried unpublishing one of my courses (so I now have three published) and it now seems to be working. I can't see any limits about the Free for Teacher account regarding number of published courses, so perhaps it was just a momentary glitch in the system (fingers crossed!)