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ycota1
New Member

Reopening a Deleted class!

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Can you restore a class that has been deleted. I deleted my Sandbox accidentally trying to delete the content inside of it. 

Thank you!!!

1 Solution

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kmeeusen
Community Coach
Community Coach

Hi  @ycota1  

You cannot recover it, but your school's Canvas Admin may be able to and if not, then Instructure can.

However, unless you had something special on it (which I doubt since you said you were wiping your content), why not just create a new one or have your elearning department create one for you? Learn how at https://community.canvaslms.com/docs/DOC-12819-415241327 

If you do not see the opportunity to create a new course on your dashboard, then this permission has been restricted at your school (many restrict this), and you will need to contact your school's Canvas Admin/Support folks.

Kelley

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3 Replies
kmeeusen
Community Coach
Community Coach

Hi  @ycota1  

You cannot recover it, but your school's Canvas Admin may be able to and if not, then Instructure can.

However, unless you had something special on it (which I doubt since you said you were wiping your content), why not just create a new one or have your elearning department create one for you? Learn how at https://community.canvaslms.com/docs/DOC-12819-415241327 

If you do not see the opportunity to create a new course on your dashboard, then this permission has been restricted at your school (many restrict this), and you will need to contact your school's Canvas Admin/Support folks.

Kelley

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Thank you so much. I have already requested the sandbox to be

reinstalled. Just waiting....

Thanks again!

On Thu, Jan 2, 2020, 1:20 PM Kelley L. Meeusen <instructure@jiveon.com>

How do you get instructure to restore a deleted course?