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tlp42
New Member

Rubric not showing in Speedgrader on Teacher App in iOS

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I have graded student PDF submissions using Speedgrader on the Teacher App on my 3rd generation iPad Pro for 2+ years. I've always attached a rubric to these assignments, and until now the rubric has shown up. But now I cannot get it to appear in Speedgrader on the Teacher App in iOS. When I view the assignment in Speedgrader on my MacBook Pro in Safari, I see the button "View Rubric" so it seems to be working otherwise. 

The problem seems to be isolated to the Speedgrader in the Teacher App in iOS. Help! My TA and I both use iPads to grade, and this is preventing us from doing so. 

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greydon
Instructure
Instructure

Hello @tlp42 

Thank you for contacting the Canvas Community. We're sorry to hear you've been experiencing issues with the rubric not appearing in the teacher iOS  app. It certainly is still an option as it has been for you as you've indicated.  It  may be an issue with the app or device itself. Canvas does occasionally update and change things, so Here is the Canvas guide just to make sure:

https://community.canvaslms.com/t5/Canvas-Teacher-iOS-Guide/How-do-I-grade-an-assignment-submission-... 

However, it is still within the speedgrader just like you are used to. You may want to try clearing the cache on your iOS device:

https://community.canvaslms.com/t5/Canvas-Student-iOS-Guide/What-Student-app-options-can-I-manage-fr...

If that doesn't work, you may want to try deleting the app altogether and re-downloading it as this solves most  issues. If that still doesn't fix it, you'll want to contact Canvas Support directly so that they can pinpoint the source of the issue. 

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1 Reply
greydon
Instructure
Instructure

Hello @tlp42 

Thank you for contacting the Canvas Community. We're sorry to hear you've been experiencing issues with the rubric not appearing in the teacher iOS  app. It certainly is still an option as it has been for you as you've indicated.  It  may be an issue with the app or device itself. Canvas does occasionally update and change things, so Here is the Canvas guide just to make sure:

https://community.canvaslms.com/t5/Canvas-Teacher-iOS-Guide/How-do-I-grade-an-assignment-submission-... 

However, it is still within the speedgrader just like you are used to. You may want to try clearing the cache on your iOS device:

https://community.canvaslms.com/t5/Canvas-Student-iOS-Guide/What-Student-app-options-can-I-manage-fr...

If that doesn't work, you may want to try deleting the app altogether and re-downloading it as this solves most  issues. If that still doesn't fix it, you'll want to contact Canvas Support directly so that they can pinpoint the source of the issue.