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tmenghini
Community Member

SOLVED: New Quizzes Not Showing Up In Gradebook

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Hi,

I made a "New Quizzes" with Canvas. I like all the new features but for some reason the grades are not in the gradebook. I cannot find them for the life of me. The only way that I can get the grades is to go into the new quiz and click "Moderate" to see the grades. You can see in the screen shots below that I simply do not have "Q03 - Part 1 (Canvas)". It is just missing.

Plus, in order to view the speedgrader I have to manually type the URL for the speedgrader in. Is there something I am doing wrong? This quiz is not a survey and is worth points in the settings.

Screenshot 2020-10-06 115836.pngScreenshot 2020-10-06 115858.png

EDIT: I have solved this problem. The issue was that there wasn't a due date on the assignment. I hope that this helps someone down the road if they have the same problem that I did.

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15 Replies
wilson_campbell
Community Member

This is happening on all my NEW type quizzes. All showing 0's and not the actual score. Real pain.

CALEBSTREPKA
Community Member

I am having the same problem.  I hear that Canvas is doing away with the old quiz types, I certainly hope they fix this before they force all of our material over to this new platform.

Fix is:

Set the overall points for the quiz in the edit. Do not know why this is not automatically taken from the actual quiz initially but has to be done manually.

In the new quiz setting tab: change the "Score to keep" under the "Allow multiple attempts" setting to another value, and then change it back to what it was. It may take a few minutes after doing this before the grades are updated to display the correct values.

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Stefanie
Community Team
Community Team

Thanks to everyone for contributing their own solutions to this thread. The issue with grades for new quizzes not displaying in the Gradebook was posted a few months ago as a known issue (New Quizzes are not always passing back to the Gra... ) and this section, in particular, pertains to this discussion:

The factors that contribute to this problem are varied and one customer may experience one cause but not the others.

In other words, if you're experiencing this issue and run across this thread, please use the support pathway provided by your school to send a ticket to Canvas Support ( How do I get help with Canvas as an instructor?  ) as each case needs to be investigated separately: the reasons affecting your gradebook might differ from someone else's.

terri_milroy
Community Member

This issue continues for random courses. I have one course in particular where the grades will not push randomly for each assessment set up in New Quizzes. L2 support manually pushes them every time, but students are frustrated, and the answer I'm given is "It's an LTI". This behavior cannot continue, as instructors don't know to check Moderate, nor should they have to manually transfer grades all the time. 

Nice!  That worked.  Perhaps it's only an issue when you allow multiple attempts (?)