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Community Participant


I use Camtasia 9.  I've made videos with embedded quizzes.  In the past I've used them in my Canvas courses without problem.  This semester all of my students are reporting problems.  I tried my videos and I had problems too.  The videos would not allow us to jump around.  If I click to minute 4 of the video the whole video would restart.  If I let the video play and answer the first quiz and then click continue -- sometimes-- it would jump back to the beginning of the video OR the last quiz in the video (without showing the video that preceded that part of the quiz for the student to be successful).  I called Camtasia to trouble shoot with them.  I've changed browsers to trouble shoot that.  I have found that older Microsoft browsers and newer ones like Edge exhibit the problem much LESS than Google Chrome which is the worst browser for this problem.   So now I'm trying to trouble shoot the problem with Canvas....

The fact that this happened during a summer semester is the worst.  I want to cancel my class.


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3 Replies
Community Member

I started my class on June 17 and encountered the same problem. I'm working with Canvas support, but it's very frustrating. Every single lecture in my class is in that format. I'm running the class with the plain MP4 files, so no interactive features, and no way to monitor if students are actually watching the videos, but it's better than nothing.

Community Coach
Community Coach

Hi Michael and Paula - Sinc you shared your challenges in June, have you been able to find a solution? Either way, it would be great to hear from you! Smiley Happy

Community Participant

I stopped using scorm.  I no longer put my quizzes in my video lectures.