Once a student's status is changed to inactive due to nonpayment, is it possible for that to trigger a notification to be displayed on the student's dashboard? If we could provide an explanation for the "missing courses," I think we could prevent Service Desk tickets.
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@cjacobs , there is nothing built into the front-end of Canvas that would do this. Yet, ultimately it might be possible with some programming on the back-end of Canvas. Because of this I'm going to share your question with the Canvas Developers group in the Community to see if they can help.
I know for us students are automatically sent an email when they are dropped for nonpayment, but this is done through our student information system, not Canvas.
@cjacobs , there is nothing built into the front-end of Canvas that would do this. Yet, ultimately it might be possible with some programming on the back-end of Canvas. Because of this I'm going to share your question with the Canvas Developers group in the Community to see if they can help.
I know for us students are automatically sent an email when they are dropped for nonpayment, but this is done through our student information system, not Canvas.
@kona Thanks for the help!