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AimeeESL
Community Participant

Some buttons of the screen recorder for Canvas Studio suddenly stopped functioning

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I have been recording with Canvas Studio. It was great! However, something changed. Now, after the screen recorder opens, I can no longer select the buttons "Webcam" and "Both" as I did previously. I click on them, but nothing happens. I'm not sure why this function stopped working; maybe because I updated my Mac OS to Big Sur…? I was thinking of uninstalling the screen recorder and reinstalling it, but I don't know how to uninstall the screen recorder from my Mac. Can anybody tell me how to do that or let me know if you have a different troubleshooting suggestion?
 
Thanks, 
 
Aimee
20 Replies
gjarrett
Community Participant

I have successfully recorded one video using Studio on my M1 Mac with MacOS Big Sur 11.2.3, so I agree that it seems to have been fixed.