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zachary_adams
Community Member

Some things arent showing up on my canvas account

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I am able to login to my canvas account and select options on the left tab such as account, dashboard, classes etc. but when i click on dashboard its a blank screen. When i click on classes i get a list of the classes but once i click on a class i cant look at assignments or grades it all shows up as blank as well. I am not using anything to block external sources such as cookies. Please help!

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Stefanie
Community Team
Community Team

Hi,  @zachary_adams  Welcome to the Canvas Community! The most likely cause of this is that the browser you're using to access Canvas is old and out of date. Please compare the version of your browser (preferably Chrome or Firefox) with those listed in Which browsers does Canvas support?, and if your browser isn't listed as a current version, update it as needed.

 

Hope this helps, and best wishes.

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Stefanie
Community Team
Community Team

Hi,  @zachary_adams  Welcome to the Canvas Community! The most likely cause of this is that the browser you're using to access Canvas is old and out of date. Please compare the version of your browser (preferably Chrome or Firefox) with those listed in Which browsers does Canvas support?, and if your browser isn't listed as a current version, update it as needed.

 

Hope this helps, and best wishes.

View solution in original post

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