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BStutzman
Community Contributor

Speedgrader Feedback Problems

I am trying to use the audio and video features of speed grader to leave feedback for student work.  I can't get the video or microphone to work.  I have tried in Firefox and Chrome.  

2 Replies
ericwerth
Community Coach
Community Coach

Hi  @BStutzman .  I had to do the following in order to get the camera to work on my computer using Chrome.

1‌- Go to "Customize and Control Google Chrome"

2- Click on "Settings"

3- Click on "Advanced"

4- Under "Privacy and Security", click on "Content Settings"

5- Scroll down and click on "Flash"

6- Under the "Allow" section, click "Add"

7- Type in our institutions URL for Canvas (institution.instructure.com)

Before telling Chrome to allow Flash on our Canvas site, I believe I only got a box that indicated that Flash was required.  

I'm not sure if this will help, but it might be worth a try!

Robbie_Grant
Community Coach
Community Coach

 @BStutzman ,

Were you able to find an answer to your question? I am going to go ahead and mark this question as answered because there hasn't been any more activity in a while so I assume that you have the information that you need. If you still have a question about this or if you have information that you would like to share with the community, by all means, please do come back and leave a comment.  Also, if this question has been answered by one of the previous replies, please feel free to mark that answer as correct.

 

Robbie