New Member

Student Video Submissions not playing?

A new issue popped up that I've never seen before, and didn't start until very recently. Student video submissions load just fine, and I can click through the video, but they never start playing. I've reloaded, refreshed, restarted everything and nothing works.

Screen Shot 2021-11-01 at 11.36.26 AM.png

 The above screenshot will load, but the video never begins playback, I can pause/play and nothing. I can reload and nothing, I can click through the video and see that it did indeed record, but it never plays. Any idea what's going on?

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Community Contributor

Have you tried using a different browser to see if the problem is repeatable there?