Student recorded videos say Loading

[PFriend]

Student videos in a discussion section have a little broken box that says "loading". 

[Bobby2]

HI @PFriend this sounds frustrating.

Someone else had a similar challenge. Here's a possible answer for you also https://community.canvaslms.com/t5/Question-Forum/Discussion-Posts-Video-upload-issue/m-p/221385 

Let us know if this is what's happening, or if it isn't.