Studio only recording the background

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luke_caldwell
Community Contributor

I have a professor, using a Macbook, who tried to use Studio but it only recorded the background of the desktop. No foreground, no active window, just a shot of the background. Anyone else experiencing this issue with Macbooks?

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luke_caldwell
Community Contributor
Author

After spending time looking on this community board, I then moved to the Screen-Cast-O-Matic board and found this solution.

The Recorder is only capturing the background / wallpaper on my computer (MAC OS) – Screencast-O-Mat... 

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kmallen
Community Contributor

I had a similar issue, but I was able to see the Screen Recorder in System Preferences when I had the tool open in Chrome (i.e. I hit "Record" in Canvas Studio but I did not start the recording.) Here's what it looked like in System Preferences:

Screen Shot 2021-02-01 at 12.32.27 PM.png

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