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susanjaneclark
Community Participant

Trying to reduce the size of a course... without success

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Apparently one of my courses is too big.  I've just spent ages deleting files and pages, but the file number and size of the course hasn't changed.  Is there a process for getting this to 'register'?  I really need to upload stuff to my course!

Thanks

Susan

1 Solution

Accepted Solutions
kona
Community Coach
Community Coach

 @susanjaneclark , I'll be honest that I'm not sure how long it would take for a reduction in file storage size to register. In theory I'd think it would be pretty close to immediate, but I've never actually looked into it. My recommendation is to contact Canvas Support to see if they know and can help. To do this click on the Help link in Canvas and "Report a Problem."

Kona

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1 Reply
kona
Community Coach
Community Coach

 @susanjaneclark , I'll be honest that I'm not sure how long it would take for a reduction in file storage size to register. In theory I'd think it would be pretty close to immediate, but I've never actually looked into it. My recommendation is to contact Canvas Support to see if they know and can help. To do this click on the Help link in Canvas and "Report a Problem."

Kona

View solution in original post