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jpoulos
Instructure
Instructure

Turnitin + Canvas: Allow teachers to resubmit on behalf of students

Summary: On occasion, a submission will not be retrievable by Canvas. As a teacher I want to be able to re-trigger a failed Turnitin submission from the Turnitin LTI tool.

What's been done: Canvas and Turnitin have discussed this option. We've agreed that this would require work to be done on the Turnitin side; however, to Canvas' knowledge there is no ETA for this.

3 Replies
vrs07nl
Community Contributor

This would be a really useful feature

For now, as Canvas admin, I can masquerade as a student to submit if have to ... ok when only have a few to do this for.

DrNufer
Community Advocate
Community Advocate

I have had a few occasions where this would be useful.  But like you mentioned, it really isn't so much a canvas thing.  The LTI tool works as it is supposed to.  I would definitely petition TII for this. 

galyenk
Community Contributor

The Turnitin ticket system has stated they are training their Tier 1 support folks to be able to resynchronize assignemtns that fail to get pushed back to Canvas. 

Before it would take many interactions, escalations, and doubts on the TII end...however now they acknowledge this is occurring and you should be able to just ask Tier 1 to resynch. However, currently it takes approx 1-2 weeks to get this done.