cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
MarissaRedmond
Community Member

Unable to log in on Surface Pro 7

Jump to solution

I recently purchased a Microsoft Surface Pro 7 for school only to find that I am unable to log into Canvas on this device. I have tried logging in using both Edge and Chrome to no avail. I am having no issues logging in to this same account on other devices.

I'm anxious that I made this massive purchase only to be unable to use it for the purpose which I bought it. Please help.

0 Kudos
1 Solution

Accepted Solutions
KristinL
Community Team
Community Team

Hi @MarissaRedmond -

You should be able to use your Surface Pro! First, check the requirements, check for updates with Chrome, then check the URL for accuracy. 

What are the browser and computer requirements for Canvas? 

View solution in original post

1 Reply
KristinL
Community Team
Community Team

Hi @MarissaRedmond -

You should be able to use your Surface Pro! First, check the requirements, check for updates with Chrome, then check the URL for accuracy. 

What are the browser and computer requirements for Canvas? 

View solution in original post