AbbySJSU
New Member

Unable to view preview of PDF files in Canvas?

On my Mac laptop I can view previews no problem and I am using the Google Chrome browser. However, when I doing my assignments on my desktop PC also Google Chrome and I logged into Canvas I am unable to see the previews at all and it is just a blank gray screen.

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KristinL
Community Team
Community Team

Hi! Is Chrome updated on your PC? I am able to see my previews without any issues. Some larger files may take a few seconds to render, but they do appear.

What are the browser and computer requirements for Canvas?