Unexpected error on student canvas app, iPad

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admin44
Community Novice

Since Thursday night I have been unable to log into the Canvas app on my iPad. It asks me to select the school I belong to, prompts for my username and password and then says that there has been an unexpected error before the app locks up. I have reset all setting on the iPad, removed and redo loaded the app, and been into the canvas setting and removed all of the tokens but nothing works! Can anyone offer any suggestions for me please? #unexpectederror

spoke to canvas support and they say this is a worldwide issue due to the domain name change BYU has undergone. They are working on a fix Smiley Happy

1 Solution

Thanks for the help Bobby, spoke to canvas support and they say this is a worldwide issue due to the domain name change BYU has undergone. They are working on a fix

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