Video quiz results missing after accidental removal

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bhaus
Community Explorer

I had a video quiz that students had taken. The video was somehow removed from my Canvas assignment. So, I put the video back - none of the quiz results are showing up. I used the same quiz dropdown/same quiz as the first time. My students are upset and so am I. How can we get the results back?

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Stef_retired
Instructure Alumni
Instructure Alumni

 @bhaus ‌, that's unfortunate, and distressing for students, to be sure. Since so many actions surrounding the video quiz were taken, each of which comes with a whole set of variables, this isn't something we can troubleshoot from a distance. Please use the support pathway defined by your organization to submit a ticket to Canvas Support (How do I get help with Canvas as an instructor? describes the general process).

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