Got your attention? Anyways last year was our first year out of pilot and we kept moodle up in parallel to help people transition. This will be the first year that we will only be providing Canvas as the lms. So we have about 25% of the people that switched over last year and we expect the rest to come over in the next couple weeks now that summer session has ended. So our options to switch are 'now', 'after newyears', or hope that the force switch does not bit us in spring. Our spring term runs into June.
All the documentation seems to have switch over to the new UI so people looking at the docs will have interesting results.
So for those reasons we are moving now and the questions stands. What is going to bit us?
Honestly you'll probably be fine as long as you communicate with your Instructors about (1) what's happening, (2) why it's happening, and (3) what has changed (not *that* much really). I think Canvas is probably going to be tweaking the UI for a while, but it seems like it's pretty stable and user-friendly. But hey, if not, then at least you'll have some great war stories to tell about how awful it was and the rest of us will pat ourselves on the back for waiting.
Not much customization. We switched over on beta and test in a couple hours. We found the other than colors most of what we were doing had been implemented in the new theme.
I say tell them to buck up and stop complaining. I liken it to your bank, credit card, FB or Amazon. They change their interface and nobody blinks they just move on with a shrug. Of course for some reason when an LMS changes you do hear some complaining. May it's because you can't very well complain to you bank or Amazon about their interface change but faculty know you and ring you up personally.
We just jumped from pilot to production and used that as the excuse to turn on the new UI. A fresh start. It also didn't affect as many users. We had little backlash. Our business school was the biggest user in the pilot and they can be cranky. Take a deep breath and make that click! Good Luck!
We are similar, coming off our Spring pilot and going to full production for all faculty now. Because it was new for the majority, we made the switch to the new UI. Some things we have noticed thus far:
The UI team continually makes the pages more responsive over time, so any exact pixel breakpoint would probably change in the long run. I do know that they're thinking about exploring options with the course navigation menu as well, so everything is still subject to change at this point.
Hi Melissa, I can help you with #3
There appears to be two different window size thresholds that the new UI uses to determine what navigation items to show/hide on course pages. Of course this could be subject to change, but as it stands now here is the breakdown.
1. Browser windows is less than 992 pixels - Course Navigation hidden, Sidebar appears at bottom of the page.
2. Browser windows is greater than or equal to 992 pixels - Course Navigation hidden, Sidebar appears on the right.
3. Browser windows is greater than or equal to 1200 pixels - All elements shown as normal.
Just FYI, this release makes a change to #2, as there no longer is a breaking point for Course Navigation and the Menu is always expanded. The only way it will collapse (after January 9) is if the user clicks it.
Hope that helps!
In my experience, Friday isn't a great day for a major change. If there is any confusion, or a technical problem (however remotely possible), you'll be stuck dealing with it over the weekend. This advice was handed down to me long ago, and I've regretted it a few times when I haven't followed it.
I'd hold off a bit and get up early on Monday
I could not agree more with John! We have a change management policy here to not make any production environment changes unless it's an emergency to avoid problems when people are not/less available due to the weekend. I'd strongly recommend waiting until Monday if you can, especially since this is a significant overhaul to the UI/UX.
Thank you for your replies but no worries - "Friday" was used to get responses, as I was not getting many with my post to the general community - when we make the switch, it will be on a Monday. ; )
(one of Erik's co-workers)
Curricular Technology Support Specialist
The Evergreen State College - Olympia, WA
The documentation is actually showing the current UI; the only thing that is different is the first step of the majority of lessons, which shows the navigation of both the new and current UI. Functionality for all other features are the same, so most users should be just fine (at least that is our intention). We are always open to feedback for documentation so let us know if you come across anything that is significantly confusing.
We haven't switched yet, however, I have it on in BETA. The 1 big thing I notice is that it seems to only limit users to 10 Accounts. We have many users with up to 66 Accounts.
I think limiting to 10 Accounts is a function of Beta environment. In production it shouldn't limit to 10. I have more than 10 accounts myself and I asked Canvas that question a couple of months ago and they told me that's expected behavior in Beta. Hope this helps!
One of the UI engineers added a link to view more accounts if you have more than 10. You can see this link in beta right now. This link will also appear in production for the September 19 release.
Would any other early adopters of the new UI like to chime in?
We've been told from our CSM that roughly a third of institutions have switched to the new UI.
We are planning for a switch over Winter Quarter because that is the only time that none of our schools/colleges are in session (we run on both quarter AND semester schedules). Our CSM said she thought another bunch of institutions will be moving over winter break as well.
Any more reports from the field?
The only issue that we have run into is in the test and beta instances where the new UI sometime freaks out and has to be turned off. I think that this is now a resolved issue but I will not believe it till the end of the quarter.
I've also seen this nasty problem but only in test. For me it displays HUGE icons from the left sidebar. Turn the new UI off and then back on and it's okay again.
In your production be careful of the CSS. You don't want to upload an old UI CSS to the new. That totally wrecks it. We haven't written a new CSS for our university yet and may not. We will likely just rely of the stock editor to change the colors and add a logo.
We have the EvaluationKIT LTI installed. For that we have a few lines of code in a CSS and JS file uploaded to the new UI. Those lines are only what is required for EvaluationKIT and nothing else. It's worked fine.
We've had in the new UI production since August and it's been fine in production.
Thanks @ordwaye -- do you know if any faculty/students had specific problems using the new interface?
Do you all have any LTI's installed (like EvaluationKit as Stephen Snider mentioned) that gave you problems in the new UI? We have Turnitin, VoiceThread, OneDrive for Business and Dropbox enabled through LTI.
Hi @anthonem - it appears many of our faculty haven't been bothered by the UI change,
though here are a few issues some faculty have remarked on and/or I've seen first-hand:
Maybe students are experiencing these too - I'm tagging @houstond for input in that area.
Hope that's of help.
So far students have been pleased to see their mobile (without an app) experience improve. We've seen positive reactions from tablet users and those on mobile devices that are not able to have the Canvas App in their app store (windows phones.) All around a great change.
Burger icon! I've heard faculty describe icons in other LMS's this way. Too funny! I'll make sure to point out the disappearing course menu in our documentation.
Thanks for you insight, I appreciate it!
You're welcome and thank you, @anthonem , for the tip on the feature idea to fix the Help-less issue in the new UI!
Thank you again,
P.S. Other terms our faculty have used for the "burger" icon: cake, accordion, garden burger.
It's a pretty uncommon thing. The only way I can get it to do this is if I set my resolution very low, or have a very small window (I'm imagining that Bridget was seeing it on 11" MacBook Airs, on which users had adjusted the native resolution). The only way around it would be to adjust screen res or browser zoom.
If you're using a mobile device with a browser, the problem is much more common. The best way around it is to rotate your screen, and then snap the zoom back to as much viewable area as possible. In portrait orientation, it's almost impossible to lose the bottom of the persistent nav.
Hope all is well at Seattle U. We've had pretty good success with the transition. At South, we have a bunch of people on 4:3 monitors, still, so some problems with the responsive part of the UI.
Here's what we did for transition material: User Interface Transition - CANVAS (Seattle Community Colleges) Learning Management System (LMS)
I just created a new discussion where we can hopefully get folks to share their advice and rollout strategies. Tom and Melissa, feel free to elaborate if you have any other advice or resources to share!
@anthonem and @cheryl_colan how has your transition been thus far? I'd love to see you post any thoughts, ideas, suggestions about your experience as well, in that thread above! Let's work together to make this a nice, smooth transition!