What do you do with accounts for students and teachers who leave your school?

[rpsimon]

I am curious to know what you admins do for the following groups of Canvas users:

1) Students who have been expelled from your school (therefore will not likely return)

2) Students who willingly leave your school and could possibly return

3) Students who graduate

4) Teachers who leave your school

Currently, there is an option to delete a user from the account but not to suspend or disable a user.  What we do to a student who leaves the school is "disable" the account by adding the word "disable" in front of the student's login name.  Even though the students won't be able to access their accounts because the login has changed, the account is still in our system.  

As far as those students who graduate, do you keep their accounts in the system or do you delete them?  If you keep them, how long do you keep them for before deleting them or disabling them?

So I am wondering what you do in the above situations.  Thanks so much.

[audra_agnelly]

Currently, we keep everyone. Deleting a student account would remove their enrollments from past courses and their grade records from the Canvas gradebook should we need to pull something back up. For teachers who have left, if we need to pull up a past course for some reason, they're still tied to that course and we can find it more easily. If the teacher returns to the district, they would also regain access to their past content. I think a lot of this will also depend on your grade retention policy and where you're housing your gradebooks. We keep everything in Canvas so we need to be able to pull up past assignment scores if their are any questions or disputes, but I know some districts pass assignment scores back to their SIS gradebook as the system of record.