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466824
Community Member

What to do about rejected submissions?

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I keep trying to turn in an assignment and every time I press submit it starts to submit and then tells me that something went wrong and to try again later. What can I do?

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pmartinez
Community Contributor

Hello  @466824  and welcome to the Canvas Community! Thanks for reaching out and your question. 

I would suggest you contact your instructor on the matter and contact Canvas support:How do I get help with Canvas as a student? , so that they can have a better look into your specific course and file(s) your wanting to upload. They may be able to see something from their end we can not.you 

I hope this helps and let us know if you need further assistance or have additional questions. Thanks!

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pmartinez
Community Contributor

Hello  @466824  and welcome to the Canvas Community! Thanks for reaching out and your question. 

I would suggest you contact your instructor on the matter and contact Canvas support:How do I get help with Canvas as a student? , so that they can have a better look into your specific course and file(s) your wanting to upload. They may be able to see something from their end we can not.you 

I hope this helps and let us know if you need further assistance or have additional questions. Thanks!

View solution in original post

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