When I make a conference in Canvas and select "start" or "join", I am just redirected to the Blindside Networks homepage. Does anyone know how I can join the conference?
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07-09-2020
05:29 AM
When I make a conference in Canvas and select "start" or "join", I am just redirected to the Blindside Networks homepage. Does anyone know how I can join the conference?
Thank you!
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07-28-2020
07:20 AM
I solved this mystery. If the Canvas user doesn't have a name set on their profile, they will not be allowed in to a Conference room and will be redirected to blindside networks homepage. To fix it, simply go in to the account profile settings and edit the profile. Add a name to the profile and you should be allowed to join conferences like normal instantly and you won't get redirected.