When I return a paper and my students click on View Feedback, instead of seeing the document with my comments on it, it merely opens the document they submitted, with none of my comments. This started 24 hours ago. I've reported the problem and tagged it as urgent, but I've had no answers. My students need to revise their essays ASAP based on my annotated feedback, but they won't be able to until this is fixed. Is anyone else having this problem?
Solved! Go to Solution.
@jodell , the links @chofer provided describe an issue with Crocodoc on October 11, the same day on which you posted your own question. My independent testing confirmed that the issue with students viewing their annotations in Crocodoc was resolved as of October 12. Can you let us know if your students can also now see their feedback?
@jodell , since we haven't heard back from you, and based on our understanding that the issue with Crocodoc was resolved on October 12, I'm going to mark @chofer 's answer with the Correct Answer designation. Your question will remain open for participation, so if you still need help with this, please feel free to post a follow-up comment to "bump" the discussion.