Where Did My Assignments Go?

[seven_l_lewis]

Hello,

I recently got an e-mail from my professor saying that I had not turned in any of the assignments for his class and I was in danger of failing the class. I looked on my canvas page and saw that all of my past assignments had been given zeros and were labeled "no submission". I am 100% certain that I submitted all of these assignments, and that I submitted them to the correct place (I checked all my other classes and assignments to make sure). I vividly remember attaching three files for this one lab report and seeing "submitted" and the green check mark, however when I went to check just now, not a single assignment was there. I have explained to my professor, resubmitted all the assignments, and hopefully he will give me grace (I will not graduate on time if I fail this class). What might have happened that caused all my assignments to disappear? Is there a way to keep this from happening again?

[Bobby2]

Hi  @seven_l_lewis  Thank You for your very important question.

This sounds most distressing and I hope you get to the source of what went wrong. 

This link will take you to your Institution's Academic Centre. https://www.calvary.edu/clark-academic-center/  There will be someone there who can investigate what has happened to your original submissions. 

Did you use Canvas Support? That is located in your Help menu in Canvas (bottom left of your screen). Maybe they can have a look for you also. 

If that doesn't help then please sing out and we will see what we can do from there.

[seven_l_lewis · Accepted solution]

Hello, we found out the problem! Earlier this semester I had been in the wrong lab (I needed to be in the morning lab for schedule purposes but my school accidentally put me in the afternoon lab). When the registrar switched me into the proper lab it changed which class I was in on canvas, therefore I hadn't submitted any of the homework into the morning class even though I had submitted it for the afternoon version of the class. Thankfully my professor understands and has given me full marks even though they appeared to be late submissions.

[Bobby2]

That is a good news story  @seven_l_lewis  Thank You for sharing what happened.