Why Am I getting log on authorization message?

[rwhitakerheck]

I am checking student submissions and I'm getting this message: Any suggestions for a resolution is appreciated. 

Log In

You need to authorize this integration in order to use it.

Please sign in to your Google account and authorize this integration.

[awilliams]

Hi  @rwhitakerheck . From that message, it sounds like you're using an integration with Canvas, possibly a Google Apps integration. Have you confirmed that you are logged in to the relevant Google account? Can you provide any more information about the setup of the assignment or integration?

[rwhitakerheck]

Hi Adam,

Our Canvas is only configured for Google Docs via Collaborations, and not Google Drive. My guess is that I think the student may have created her assignment in a separate Google Drive folder and has tried to submit the link to her folder. 

[rwhitakerheck]

Approved Integrations:

These are the third-party applications you have authorized to access the Canvas site on your behalf:

App	Purpose	Dates
Google Drive LTI IAD-Prod		Expires: Mar 17 at 5:33pm Last Used: Sep 5, 2017 at 10:15am	details	https://champlain.instructure.com/profile/settings
Training Portal		Expires: Mar 15 at 5:33pm Last Used: Mar 15 at 4:34pm	details	https://champlain.instructure.com/profile/settings
Rollcall		Expires: never Last Used: Mar 13 at 3:57pm	details	https://champlain.instructure.com/profile/settings
NC 2 Prod		Expires: Feb 5 at 4:37pm Last Used: Feb 5 at 3:37pm	details	https://champlain.instructure.com/profile/settings
Training Portal		Expires: Dec 6, 2019 at 3:34am Last Used: Dec 6, 2019 at 2:34am	details

[awilliams]

Hi again Rosalynne. It sounds like Canvas is trying to show you something from Google Drive. You are showing a "Google Drive LTI" in that list of integrations, however, the authentication appears to have expired (March 17 at 5:33pm). Can you see anywhere around where you are seeing the error message where you can log in? Based on another question posed in the Community (How to authorize integration?), that may resolve the issue. I'm going to try to reach out to some friends who are more familiar with the use of the Google Apps and Canvas as well. Let us know if you figure anything out.