Community

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
smedshammerm
Community Contributor

Why are the Doc Viewer feedback tools missing from a Turnitin assignment?

Jump to solution

Does anyone know why a Turnitin LTI assignment would not show the Canvas feedback tools in the speed grader, as in the top example in this picture? Thanks for your help! 

Turnitin Canvas Feedback Tools Show Missing in One Example, Not in the Other

Tags (2)
1 Solution

Accepted Solutions
rconroy
Instructure
Instructure

Hi  @smedshammerm ‌,

According to the https://community.canvaslms.com/docs/DOC-9989-415264431 guide, you should have the notation bar. My guess is it's a bug, but I'm going to share with the https://community.canvaslms.com/groups/plagiarism?sr=search&searchId=879b42ef-2e5b-44c2-8435-9b28020...‌ group as well as suggest you lodge a ticket with Turnitin. The Plagiarism group should have some good insight while you wait on info hearing back!

View solution in original post

7 Replies
rconroy
Instructure
Instructure

Hi  @smedshammerm ‌,

According to the https://community.canvaslms.com/docs/DOC-9989-415264431 guide, you should have the notation bar. My guess is it's a bug, but I'm going to share with the https://community.canvaslms.com/groups/plagiarism?sr=search&searchId=879b42ef-2e5b-44c2-8435-9b28020...‌ group as well as suggest you lodge a ticket with Turnitin. The Plagiarism group should have some good insight while you wait on info hearing back!

smedshammerm
Community Contributor

Thank you, Roxanne! 

smedshammerm
Community Contributor

You're right, Roxanne: TII confirmed this as a bug. Thank you again. Smiley Happy 

I'm glad you got it confirmed,  @smedshammerm ! Let us know if there's anything else that comes up. Smiley Happy 

How does the faculty who has this issue grade and give feedback to the "buggy" assignment? Did anyone have this follow-up issue? I have a faculty who is in this situation and am looking for solutions; grateful in advance for any spark of brilliance you can share 🙂

Meg

dhulsey
Community Champion

 @myanalunas ‌, sorry to hear there are problems. No one likes bugs  in canvas or Turnitin.

The faculty member could grade in Turnitin. That is what I do all of the time anyway, and the ability to save and reuse comments in Turnitin is super awesome. It saves me a ton of time. Smiley Happy 

Hi Dallas:
Thank you for this helpful response - I'll pass it along to the faculty member. Bugs are not often our friends - especially in technology 🙂

Meg