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reidbyrd
Community Participant

Why has a page in my course suddenly been disabled?

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One of the pages in my course suddenly became disabled and students can't access it. As far as I know I have not done anything different. This is the message the students get when they click on the page:

210583_pastedImage_0.png

I can't figure out what happened or how to correct the problem.

2 Solutions

Accepted Solutions
reidbyrd
Community Participant

I think I found the problem. Somehow I clicked the " Allow in mastery

paths" button when I was editing this page. Our CTE department does not

have mastery "content" for Canvas yet. I am guessing that somehow put a

kink in the students' ability to access the page.

Now that I unchecked the box my students have access to the page.

Reid Byrd

Architecture/Drafting Instructor

*West Johnston High School919-934-7333inChristaloneYou can't take my joy,

'cause the world didn't give it to me. - Andy Mineo*

Employees or students of Johnston County Schools who feel that they have

been discriminated against because of their gender, race, age, or

handicapping condition should contact: Dolores Gill, Johnston County

Schools, Post Office Box 1336, Smithfield, NC 27577, (919) 934-6031

On Thu, Dec 8, 2016 at 7:43 AM, Reid Byrd <reidbyrd@johnston.k12.nc.us>

View solution in original post

mreel
Community Member

I'm having the same issue.  Students are getting the same 2 messages when they click "next" after they have finished a quiz.  The quiz is set up with mastery paths.  The page that follows IS marked "use with Mastery Paths," it's in the same module - the very next item.

At first the page worked.  Then a few students were locked out.  Now all students are getting the message.  Any ideas?

View solution in original post

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6 Replies
cesbrandt
Community Champion

That error appears when the student attempts to access an area of the course that is not enabled for student access, such as the Pages and Discussions. It's no unheard of to disable this on the course navigation (which will prevent students from accessing the pages that just list these content types) to simplify the experience, relying on the Modules view to dictate what content a student should access.

If they need to be able to access these areas, make sure they are enabled on the ​Navigation​ tab of the course ​Settings​.

kona
Community Coach
Community Coach

I'm wondering if the error has to do with problems Canvas has been experiencing with Pages. See the following for more information - Canvas Status - Some Users are Experiencing Page Errors when Accessing Course

reidbyrd
Community Participant

My students have been accessing this page for over a week and this past

Monday it said " You do not have access to the requested resource". To my

knowledge I have not changed any settings in the course and they can still

access all other pages in the course.

Reid Byrd

Architecture/Drafting Instructor

*West Johnston High School919-934-7333inChristaloneYou can't take my joy,

'cause the world didn't give it to me. - Andy Mineo*

Employees or students of Johnston County Schools who feel that they have

been discriminated against because of their gender, race, age, or

handicapping condition should contact: Dolores Gill, Johnston County

Schools, Post Office Box 1336, Smithfield, NC 27577, (919) 934-6031

On Wed, Dec 7, 2016 at 9:53 AM, cesbrandt@ecpi.edu <instructure@jiveon.com>

reidbyrd
Community Participant

I think I found the problem. Somehow I clicked the " Allow in mastery

paths" button when I was editing this page. Our CTE department does not

have mastery "content" for Canvas yet. I am guessing that somehow put a

kink in the students' ability to access the page.

Now that I unchecked the box my students have access to the page.

Reid Byrd

Architecture/Drafting Instructor

*West Johnston High School919-934-7333inChristaloneYou can't take my joy,

'cause the world didn't give it to me. - Andy Mineo*

Employees or students of Johnston County Schools who feel that they have

been discriminated against because of their gender, race, age, or

handicapping condition should contact: Dolores Gill, Johnston County

Schools, Post Office Box 1336, Smithfield, NC 27577, (919) 934-6031

On Thu, Dec 8, 2016 at 7:43 AM, Reid Byrd <reidbyrd@johnston.k12.nc.us>

View solution in original post

lldepue
Community Member

I'm an instructional designer, and this just happened to one of my faculty because they didn't go to where it says "Assign" at the bottom, click the plus sign, and then assign it to "Everyone" (or whoever you want to assign it to). Since that part was blank, and it wasn't assigned to anyone, they got this error. At first I thought the "Quizzes" would have to be enabled (they had it disabled), which would take care of the "That page has been disabled for this course" half of the error, but it turned out as long as the quiz was assigned, "Quizzes" could be left disabled. Assigning the quiz to students resolved both errors. 

mreel
Community Member

I'm having the same issue.  Students are getting the same 2 messages when they click "next" after they have finished a quiz.  The quiz is set up with mastery paths.  The page that follows IS marked "use with Mastery Paths," it's in the same module - the very next item.

At first the page worked.  Then a few students were locked out.  Now all students are getting the message.  Any ideas?

View solution in original post

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