Why is my cavas is straight up not working
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09-02-2019
07:26 PM
my canvas is not loading anything. I thought it was because i got a required lockdown browser but I'm not so sure. I know its not my canvas thats the problem because I've logged onto other computers and it works just fine
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09-02-2019
09:04 PM
Hello, lukemckinney Welcome to the Canvas Community! Here are some troubleshooting steps you can try:
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
- Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.