Why is the dashboard and all the tabs in my courses blank?

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Community Novice

When I login to canvas, the dashboard page is blank or the corse cards are flickering between white and gray. Like they are loading but nothing comes up. I can't even click on the course card to take me to my classes. Then, once I am in my courses, the only tab I can see anything at all is my modules tab. That is blank sometimes as well. Nothing seems to be fixing the problem. I can not even submit assignments because I can not get to where I need to to submit them. What can I do to fix this as soon as possible? I even ran a scan and the Mac came back clean so????

1 Solution
Community Champion

Hi  @hlowry  Welcome to the Canvas Community.

I understand how this must feel for you. Perhaps it is the browser you are using.

Check your device compatibility: What are the basic computer specifications for Canvas?  
Check your browser compatibility: Which browsers does Canvas support? 

Note that *Internet Explorer 11 is not a supported browser.*
Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? , but your school’s support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance. 

Sing out if you need a hand.

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