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Tasha_Biesinger
Community Contributor

Working with SCORM

We recently ran into an issue where a TA is not able to view the SCORM page in Canvas:

SCORM Error_ This is the SCORM settings page for instructors. Please contact your teacher for further information.

The differences in permissions between a Teacher and a TA don't give any reason for why a TA shouldn't be able to view the SCORM page. During the import process, an associated Canvas assignment is created and the TA was able to view the SCORM content through the assignment - but if the associated assignment is deleted, there doesn't seem to be a way to either recreate or restore the associated assignment (and no way to download and reupload the SCORM content to create a new assignment).

Any thoughts on why a user with the TA role cannot see the SCORM page?

Also - is there a way to export the original SCORM package from Canvas?

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3 Replies
Robbie_Grant
Community Coach
Community Coach

 @Tasha_Biesinger ,

First, I want to apologize for your question sitting in the community for so long without a response.

 

Second, it looks like you have stumped the Canvas Community.  Were you able to find an answer to your question? I am going to go ahead and mark this question as answered because there hasn't been any more activity in a while so I assume that you have the information that you need. If you still have a question about this or if you have information that you would like to share with the community, by all means, please do come back and leave a comment.

Robbie

Hi  @Robbie_Grant , I didn't get any answers and we didn't find a resolution other than keep your original SCORM content files - you can't get them back from Canvas - and don't plan on having a TA manage SCORM. I am assuming at this point that there isn't an answer (unless/until Canvas folks can give us one).

fosterl
Community Contributor

It turns out that Designers can access the SCORM page to upload SCORM content, but TAs cannot. I've just opened a ticket with Canvas Support about this (#3931761) and will update here when I find out more.