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meghan_price-wl
Community Participant

Zoom Recordings being sent to students through canvas inbox automatically!

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Every single zoom recording that I have made is being sent to students through canvas inbox. This is very problematic because students have stayed to talk to me privately and that information is now accessible to every student in their class in the recording. I could stop the recording if I remember to do that, but at the same time, it is important that those individual conversations are also recorded for the student's protection and mine. What settings do I change so that I can still record my entire session, but so that it does not automatically send a link to every student in my class at the end of each session? 

 

Thanks!

 

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chofer
Community Coach
Community Coach

Good morning, @meghan_price-wl ...

While the vast majority of Canvas Community members do not have access to your school's Canvas environment or your course(s) in question, it will be a little difficult to diagnose this issue.  But, my assumption is that your school's local Canvas administrator or the folks who work at your school's Online Learning/eLearning department have integrated the Zoom LTI external app into your school's Canvas environment (so that you have a "Zoom" button in your Canvas course navigation menu).  Part of the administrative configuration of the Zoom LTI app is the ability for those Zoom meetings to be added to your Canvas Calendar and messages to be sent out to students in course when meetings are scheduled, editing, deleted, and when recordings are available.  This is what I'm assuming that your Online Learning department has configured for you and your colleagues.  The settings to integrate Zoom in the Canvas Calendar and the Canvas Inbox are configured at an administrative level and cannot be turned on/off by individual users such as per instructor or per student.  This is a conversation that I think you'll need to have with colleagues at your school ... so that you all can come up with a solution that will work best for your needs for all involved...as these are global settings that apply to everyone at your school and not just you.

I hope this will help a bit.  Sing out if you have any other questions...thanks!  Take care, stay safe, and be well.

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3 Replies
chofer
Community Coach
Community Coach

Good morning, @meghan_price-wl ...

While the vast majority of Canvas Community members do not have access to your school's Canvas environment or your course(s) in question, it will be a little difficult to diagnose this issue.  But, my assumption is that your school's local Canvas administrator or the folks who work at your school's Online Learning/eLearning department have integrated the Zoom LTI external app into your school's Canvas environment (so that you have a "Zoom" button in your Canvas course navigation menu).  Part of the administrative configuration of the Zoom LTI app is the ability for those Zoom meetings to be added to your Canvas Calendar and messages to be sent out to students in course when meetings are scheduled, editing, deleted, and when recordings are available.  This is what I'm assuming that your Online Learning department has configured for you and your colleagues.  The settings to integrate Zoom in the Canvas Calendar and the Canvas Inbox are configured at an administrative level and cannot be turned on/off by individual users such as per instructor or per student.  This is a conversation that I think you'll need to have with colleagues at your school ... so that you all can come up with a solution that will work best for your needs for all involved...as these are global settings that apply to everyone at your school and not just you.

I hope this will help a bit.  Sing out if you have any other questions...thanks!  Take care, stay safe, and be well.

View solution in original post

aparadies
Community Participant

I am having a similar problem that the automatic canvas inbox message sent to students is confusing for them. I upload the zoom class recordings to studio and have them closed captioned. Then I send the insert the studio recording of our zoom class in an announcement for students to view. I like doing it this way because once the recording is loaded into studio I am able to use the studio Insights tab to track students viewing of the video. Tracking student of the video helps me to see if students are meeting the course requirements. Is there anyway possibility our school can turn off the feature for automatic messaging  through canvas inbox? It is really confusing my students.

Hi @aparadies ...

I know I sent you an e-mail about this last month, but I'll post here for the benefit of others in the Community...  at MPTC, our Zoom configuration is set up to send notifications for Zoom meetings that are created, edited, or deleted...and also when recordings are available.  There is another setting that allows Zoom meetings to be added to the Canvas Calendar.  Both of these options can be turned on/off, but they are global settings...so if we turn the Canvas Inbox notifications off for you, they would be turned off for everyone.  So, some people may like getting these notifications in the Canvas Inbox, but others may not.  We've not received other questions about this so far, and so we've chosen to keep both of these options turned on for the time being.