soha95
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Zoom connection

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So, I am a Teaching Assistant for a course and, in instructor view, see this when clicking on the zoom section.
I tried to permanently change my email to my work email though canvas kept changing my default back to my personal email. Any tips?

soha95_1-1600186298857.png

 

 

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Chris_Hofer
Community Coach
Community Coach

Hi there, @soha95 ...

If your school has opted to purchase paid Zoom licenses to distribute to instructors, then I believe the e-mail address that was used for the Zoom account needs to match the e-mail address tied to your Canvas account.  This is also assuming that your school has also set up the Zoom/Canvas LTI external app integration.  You may need to have a conversation with your school's local Canvas administrator or someone from your school's Online Learning/eLearning department to figure out how you can get Zoom working within your course.  Good luck to you!

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Chris_Hofer
Community Coach
Community Coach

Hi there, @soha95 ...

If your school has opted to purchase paid Zoom licenses to distribute to instructors, then I believe the e-mail address that was used for the Zoom account needs to match the e-mail address tied to your Canvas account.  This is also assuming that your school has also set up the Zoom/Canvas LTI external app integration.  You may need to have a conversation with your school's local Canvas administrator or someone from your school's Online Learning/eLearning department to figure out how you can get Zoom working within your course.  Good luck to you!

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Thanks a lot for your help!!