canvas won't load

[jmcorra1]

When I log into my canvas page I am unable to follow provide links to assignments. My dashboard won't load and I'm am unable to submit assignments. I'm not sure what I can do to fix this problem, any suggestions?

[Chris_Hofer · Accepted solution]

Hello  @jmcorra1  Welcome to the Canvas Community.  Thank you for posting your question.

Here are some troubleshooting steps you can try:

• Check your device compatibility: What are the basic computer specifications for Canvas?‌
• Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
• Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
• If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.