canvas won't load
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10-07-2019
09:11 PM
When I log into my canvas page I am unable to follow provide links to assignments. My dashboard won't load and I'm am unable to submit assignments. I'm not sure what I can do to fix this problem, any suggestions?
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10-07-2019
10:16 PM
Hello @jmcorra1 Welcome to the Canvas Community. Thank you for posting your question.
Here are some troubleshooting steps you can try:
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
- Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.