couldn't find any students associated with this account

sjani
Community Member

Canvas student account is set up and working fine. But Canvas parent app would not allow me to login with following message - "couldn't find any students associated with this account"

-I can login on chrome browser in Canvas parents. The issues i am seeing is on Android app. 

- school district has been chosen correctly

-un/pw are correctly entered

-tried both with pairing code and QR code. None of the method works

-When I use web login, I can see that account shows my mobile device under "approved integration" 

 

 

Labels (1)
0 Likes