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02-05-2020
01:07 PM
how come nothing will pop up on my canvas when trying to access any of my courses?
can't take any quizzes, won't let me click on anything, and my courses don't show.
3 Replies
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02-05-2020
04:08 PM
Hey Brenda,
There are a lot of things that could be happening here. It's hard to say what your issue is without more details. If you can't see any courses, it's probably an enrollment issue where you aren't enrolled in that Canvas course. If you can provide some more details or screenshots, we might be able to help you better
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02-05-2020
05:49 PM
Brenda, have you checked "All Courses" to make sure they aren't in there?
If they are, click the star and they should pop up on your dashboard.
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02-06-2020
01:36 AM
Hi @10928392 Welcome to the Canvas Community.
I'm wondering if this is a browser issue.
Here are some ideas for you to try:
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
- Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
- There may be some other reasons that you cannot access your courses in Canvas...some of which are outlined here: Why can't I access my Course as a student?
Sing out if you need a hand.
