Flexible Learning is a tool developed by Canvas Professional Services. John can submit a Canvas help ticket for help with regards to this tool because while it is an add-on, it was developed by Professional Services. I know this is a late reply, but I came across this while I was searching for something else.
@jling , you've posted your question to the global Canvas Community, where users of the Canvas LMS exchange their tips and tricks about how to use Canvas's features. Cancelling a "flexible learning plan" after setting a "master plan" are not Canvas processes or components, but sound more like something specific to your school's curriculum and course setup. I recommend that you redirect your question to someone at Metro East Web Academy - Home who might be able to assist.
The Flexible Learning Tool is a Canvas feature, but I guess it's rather new. There's nothing about it as I can see. This is not something specific to our school.
OK, @jling , thanks to the thorough and thoughtful assistance of my fellow coach @kmeeusen , I've learned that the "Flexible Learning Tool" to which you refer is most likely part of the LTI app Integration of Cloud-Based Learning Management System with Student Information System | SoftServe or of some other external app (Kelley tells me that Pearson MyLab incorporates something with a similar name). I've received additional confirmation from Community Director @scottdennis that the "Flexible Learning Tool" is not a thing in Canvas.
However, although external apps and LTIs such as these are not part of Canvas, it's possible you're seeing a navigation link in your Canvas courses to a Flexible Learning Tool if someone designed the course to link to an external application--which means that to you, it looks like it's part of Canvas, even though it is not.
How are you seeing and accessing the flexible learning tool in your Canvas courses?
...and one other note, @jling , just to make sure we have covered all the possible bases: Canvas currently has a feature in development for MasteryPaths, and you will find the writeup here: Canvas Studio: MasteryPaths This feature is in beta testing in a very small number of schools, and perhaps yours is one of those. Can you take a moment to check that out and let us know if that is the case?
Actually, you are correct, Flexible Learning is more of an add-on app. I'm
having a hard time finding support for it though if not through Canvas.
MS Math, Health & Fitness and HS Biology
Metro East Web Academy
Set an appointment with me <http://jling.youcanbook.me>
On Wed, Sep 7, 2016 at 11:22 AM, Stefanie Sanders <email@example.com>
This is almost certainly an add-on that your institution has integrated into Canvas. I apologize that we don't have access to the information we'd need to help you. I would echo Stefanie's original advice about contacting someone at your local institution.
I did a little research and did verify that this is a third-party app integrated with your Canvas instance. Unfortunately, I found a half-dozen different vendors with products that include a "Flexible Learning Path" feature.
Your best bet for support is to contact your school or district's LMS Admin/Support department, since they would have most likely been the ones to install the integration. However, I don't want to leave you hanging if I can help it. If you know who developed the product, Pearson, SoftServe Inc., etc.; perhaps I can locate their support services for you.