organization of inbox

[lgahs]

Right now, messages in my inbox seem to be organized by conversation thread.  This is a mess. I often cannot locate messages because they are in the midst of a string.  Replies are not always listed under "sent" emails.

How can I change the setup so that the emails are separated from their conversation threads, and are simply listed in chronological order (reverse, most recent first)?

[chofer · Accepted solution]

Good morning, @lgahs ...

Unfortunately, I don't think anything like that exists in the Canvas Inbox (side note, the Canvas Inbox is not e-mail).  I looked in my own Inbox, and I couldn't find any settings that you are asking about that would change the view of the order the messages are displayed in within that left-hand column.  You might consider submitting this as a Feature Idea here in the Community and see what kind of response you get from other Community members.

• How do idea conversations work in the Instructure Community?
• What is the feature development process for Instructure products?
• How do I create a new idea conversation in the Instructure Community?

Sorry I don't have better news, but I hope this has helped to answer your question.