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jamie_steck
Community Member

speedgrader assignment comments missing

I am in instructor.  In speedgrader, I cannot see any assignment comments that I have submitted or any student submission comments.  How do I see them?  My browser window is large so I don't think it is a space issue.

7 Replies
Robbie_Grant
Community Coach
Community Coach

 @jamie_steck ,

Can you share a screen shot with us? Please make sure to remove identifying information for the student or yourself.  We always need to keep FERPA in mind when sharing content to a public forum.


Thanks!

Robbie

jamie_steck
Community Member

Absolutely.  Attached.  I used the testStudent so no FERPA concerns.  I submitted a comment both as a student and then also as a teacher when grading.  I can't see either of them in speedgrader.

as test student:

259345_Screen Shot 2017-11-10 at 9.07.49 AM.png

as teacher:

259367_Screen Shot 2017-11-10 at 9.08.33 AM.png

259368_Screen Shot 2017-11-10 at 9.08.39 AM.png

So I can't see either of the comments.

Robbie_Grant
Community Coach
Community Coach

 @jamie_steck ,

Were you able to find an answer to your question? I am going to go ahead and mark this question as answered because there hasn't been any more activity in a while so I assume that you have the information that you need. If you still have a question about this or if you have information that you would like to share with the community, by all means, please do come back and leave a comment.  Also, if this question has been answered by one of the previous replies, please feel free to mark that answer as correct.

 

Robbie

Hi Robbie,

Thank you. I haven’t noticed the problem lately, so it seems to have fixed itself!

- Jamie

e_simaodagracad
Community Member

I have this question too... it is not solved for me.

 @e_simaodagracad ‌

Weird as it sounds, this may be linked to using Internet Explorer. We get inconsistently strange bugs when accessing Canvas through IE. Some things don't save, others don't display correctly, etc. We always recommend using Firefox or Chrome.

Kelley

Thank you for looking into this. I was using chrome and tried it also with Firefox (same behavior). Could it be because I am listed as teacher and not coordinator?

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You have been mentioned

by Kelley L. Meeusen<https://community.canvaslms.com/people/kelley.meeusen@cptc.edu?et=notification.mention> in Re: speedgrader assignment comments missing in Canvas Community - View Kelley L. Meeusen's reference to you<https://community.canvaslms.com/message/101909-re-speedgrader-assignment-comments-missing?commentID=101909&et=notification.mention#comment-101909>