webcam upside down

[Natalie0022]

i'm trying to record a presentation for my class, however my webcam ends up upside down? i checked my laptop's camera on zoom and other apps that require it and it's fine, so i know it's not my laptop's fault. but now i'm confused on how to fix it on canvas. 

[CanvasCoolCat_2]

Could you provide a little more detail including:

- Is this a screencast or only your webcam or both at the same time?

- Are you using Studio to create the recording or just the default recording tool in the Canvas Rich Content Editor?

[JeffW · Accepted solution]

Hi @Natalie0022,

We haven't heard from you in a while so I hope this means you found the answer you were looking for! If not, are you able to provide more information on your process? What program are you using to record? Is it both your webcam and your screen or just your webcam? Have you tried recording with another program? Does the recording play back normally on your computer and only change once it's uploaded to Canvas?

If you still need help just let us know! You might also consider reaching out to your school's local help desk for more hands on support.