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jtigbaya
Community Member

whenever I log on to canvas through safari all it shows is blinking grey boxes as "Empty Cards" how do I fix this?

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I have tried looking up solutions and I can't find any.

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ericwerth
Community Coach
Community Coach

Hi  @jtigbaya and welcome to the Community.  There are a couple of things you might check. A couple of days ago a few users reported page errors (see https://status.instructure.com/). You might try logging in again to see if the issue has been resolved. Others have also reported issues with browsers they are using, particularly Internet Explorer. I would check to see if my browser is updated and supported (see Which browsers does Canvas support?) and try accessing my class in Chrome and Firefox. If none of this works then I suggest you contact Canvas Support (How do I get help with Canvas as a student?) and see if they have any insight.

I hope this helps and best wishes!

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1 Reply
ericwerth
Community Coach
Community Coach

Hi  @jtigbaya and welcome to the Community.  There are a couple of things you might check. A couple of days ago a few users reported page errors (see https://status.instructure.com/). You might try logging in again to see if the issue has been resolved. Others have also reported issues with browsers they are using, particularly Internet Explorer. I would check to see if my browser is updated and supported (see Which browsers does Canvas support?) and try accessing my class in Chrome and Firefox. If none of this works then I suggest you contact Canvas Support (How do I get help with Canvas as a student?) and see if they have any insight.

I hope this helps and best wishes!

View solution in original post