User-defined fields

[jsowalsk]

It was brought to our attention by a Catalog customer that when a User Defined field is set in the registration form for Catalog, which is set as a required field for students (the example below is "By checking this box...") to fulfill before enrolling in the back-end. It seems as User Defined fields are only present if you do not have an account in Catalog.

However, if a student already has created an account then they click Sign in now they can bypass the required User Defined field. This can happen if someone created an account twice or if they are affiliated with an institution such as the University of Maryland. 

Has anyone else seen this bug too?

Thank you in advance for your help and any suggestions you may have to fix this issue,

Jessica

[zowada-a]

We have this same problem when switching between sub-catalogs (they all have different questions). The students are only ever asked questions from the subaccount they sign up in.

[jsowalsk]

Great to hear that we are not the only ones. Let us know if you find a solution.

[cdaley]

Thanks for the heads-up on this issue. To my knowledge we have not experienced this. But because there is no report/analytics with the option to show user-defined fields, there is no way that I know of --- besides perhaps API calls --- to get access to this data. 

Carol Daley, IS Consultant

Catholic Distance University 

[jsowalsk]

No problem. If you have any resolutions to this -- let us know.

[kevinhitt]

Hey Carol, 

I know some time has passed since the original post, however, I can specify how to get User Defined Field (UDF) values.

They are accessible in the API for Catalog, and are shown at the endpoint "/api/v1/user_registrations" under the Custom Fields entry.

[kathy_harris]

Yes, this is a problem. It is actually a function of the User Defined Fields. In the User Guide for User Defined Fields https://community.canvaslms.com/docs/DOC-9547-26051390101, Instructure explains that this is how the User Defined Fields are set up.

I was a bit disappointed when I realized this limitation of the User Defined Fields.

[jsowalsk]

Agreed.