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Community Member

Is the "Subcatalog Admins" page displaying properly for others?

Catalog Users,

Is anyone else seeing a blank page when they look at the "Subcatalog Admins" tab in the Catalog Admin area? I am not seeing the current subcatalog admins or the option to manage admins (see screenshot). I have not heard any complaints from the people I know to be subcatalog admins so my current assumption is that it's a display issue, and not an actual loss of subcatalog admin privileges for them. Curious if it's limited to my Catalog instance (maybe some wacky Javascript I did is inadvertently hiding it?).

Best,

Leigh Bernstein

Boston College 

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8 Replies
Community Advocate
Community Advocate

This is happening for me to in all browsers. I just submit a ticket.

Community Advocate
Community Advocate

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Community Advocate
Community Advocate

Here is what support said:

I took a look into this and I found that this is currently not intended behavior. I also found that this is a Canvas wide issue and our engineers are currently looking into this issue. I will go ahead and attach this case to the engineering ticket so when we find a resolution for this, you will be notified.

I apologize for the inconvenience this has caused. I appreciate your continued patience while our engineers work diligently. Feel free to reply back with any questions or concerns. 

Community Member

Thanks for the confirmation and the ticket submission, Jessica.

Leigh

Sure Smiley Happy

Community Advocate
Community Advocate

This issue has been fixed Smiley Happy

Excellent. Thanks for the update. Looks good on my end.

Leigh

Awesome -- glad to hear it!